Shipping Policy

  1. Shipping Options:

We offer various shipping options, including free standard shipping within the United Kingdom, express shipping for £4.99, and international shipping. The international shipping options include economy international for £3.99, standard international for £7.99, and express international for £10.99. Shipping rates and delivery times may vary depending on the shipping option you choose and your location.

  1. Processing Time:

Orders are processed within 1-2 business days of receiving your order. Please note that orders placed on weekends or holidays will be processed on the following business day.

  1. UK Shipping Time:

For orders shipped within the United Kingdom, we offer free standard shipping with a delivery time of 2 to 4 business days. We also offer express shipping for £4.99 with a delivery time of 1 to 3 business days. Please note that these shipping times are estimates and may vary depending on the carrier and the delivery location.

  1. International Shipping Time:

For international orders, we offer economy international with a delivery time of 10 to 60 business days for £3.99, standard international with a delivery time of 3 to 17 business days for £7.99, and express international with a delivery time of 2 to 11 business days for £10.99. Please note that these shipping times are estimates and may vary depending on the carrier and the delivery location.

  1. Shipping Rates:

Shipping rates are calculated based on the shipping option you choose and the weight of your order. You can view the shipping rate for your order at checkout before completing your purchase.

  1. Delivery Issues:

If you experience any issues with the delivery of your order, please contact our customer service team as soon as possible. We are here to help and will do our best to resolve any issues you may have.

  1. International Taxes and Duties:

Please note that for international orders, customers are responsible for any taxes or duties imposed by their country's customs agency. Altitude Clothing Store is not responsible for any customs fees or taxes incurred.

  1. Order Cancellation:

If you need to cancel your order, please contact our customer service team as soon as possible. If your order has not yet been shipped, we will cancel your order and issue a refund. If your order has already been shipped, please refer to our return policy.